Bring volunteers & organisations together

In response to the needs created by Covid-19, Novoville and Peopletoo have launched GetVolunteering: a new app module supported by a powerful cloud-based dashboard that significantly increases dialogue and engagement between authorities and volunteers.

The solution was selected by NHSX, the Department of Health and Social Care (DHSC) and the Ministry for Housing Communities and Local Government (MHCLG) through the TechForce19 challenge, which received more than 1,600 bids.

GetVolunteering fast-tracks volunteers into clinical and non-clinical roles to support the fight against Covid-19. It enables authorities to quickly identify and assess capable volunteers in the local community to fill key roles to support social care in areas that have been impacted by loss of staffing capacity due to Covid-19, or for new roles that are required during and after the crisis.

GetVolunteering increases engagement by providing a simple, seamless 2-way communication channel between volunteers and authorities, including the NHS, Voluntary Sector and central or local authorities. It delivers value straight out of the box, and is designed to support organisations well beyond the end of Covid-19.

The functionality available within the app is growing by the week to meet the needs of the ever-changing UK volunteer and social care sector requirements.

Current functionality includes:

  • Applying for volunteer roles
  • Completing Befriending call logs
    • Identifying Safeguarding issues
    • Alerting management to mental health and other challenges
  • Providing instant feedback on call logs without picking up the phone or emailing (but both options are available)
  • Inviting individuals, groups or the volunteer pool to virtual or physical events
  • Making individuals aware of new training options, services or process changes
  • Management reporting on KPIs, including individual and team performance
  • Ability to import existing volunteer data
  • Planned enhancements include passport/driving licence validation using AI tools

Cloud-based dashboard

The Novoville dashboard enables organisations to manage data and information about all volunteer activity, whether this applies to an internal team, an outsourced service or a combination of the two.

The dashboard brings all the information on volunteering activity together in one, easy-to-manage location. Organisations are able to collate the information for their KPIs, manage forms and send any outbound communications to the volunteers, whether this is managed by a customer service team in one building or remotely.

Receive call log

Identify issues

Alert management

Provide instant feedback

Novoville citiesare performing better

Interaction between local governments and citizens becomes immediate, efficient and cost-effective.

Want to see how you can fast-track volunteers and increase their engagement?

We are committed to support you every step of the way. Our specialists will guide you through our platform and answer any questions you have.

Request a Demo